Question: Besides the Rental Rate, What Additional Fees Do I Pay?
Answer: Unlike other Kiawah villa rental companies that charge up to 20% in taxes and fees, we add only the 11.5% accommodations tax required by law.

Question: Will the Villa That I Rent Look Like the Photos Shown on this Website?
Answer: Yes - the villa that you rent is clearly photographed and displayed on this website. All of our villas have been renovated and feature clean, updated interiors.

When selecting your Kiawah vacation accommodations, be aware of the following:

• All villas are individually owned and managed - thus, no two villas look the same on the inside.
• The majority of villas on Kiawah were built in the 1970's and 80's.
• Unlike our villas, most Kiawah villas feature dated interiors and are not well maintained.
• No matter where you rent - we highly recommend that you see interior photos of the villa that you are renting - no one wants "surprises" on arrival.

Question: Will I have access to a pool?
Answer: There is community pool available for our guests at Duneside.

Question: What island amenities can I use when I rent through Kiawah Island Getaways?
Answer: You may use all of the island amenities except the Night Heron pool. You have full access to restaurants, golf courses, bike paths and, of course, the beach. Tennis ($32/hr plus tax), Kamp Kiawah and Spa services at the Sanctuary are available for a fee. You may play golf on Kiawah's courses, including the Ocean Course, Turtle Point, Osprey Point and Cougar Point. Just off the island is the Oak Point golf course, which you may also play.

Question: Can you recommend restaurants and also places to tour?
Answer: When you check into your villa, you will find a large notebook with all sorts of Kiawah and Charleston touring information. We have compiled many menus from the local restaurants - also, we have written little comments on these menus as to whether we like the restaurant or not. There is information on many of the local attractions - from local plantations to information on touring downtown Charleston. There are even tips for parking and getting around Charleston. In addition to this helpful book, we also offer a laminated map of Kiawah. This is great to take on bike rides. The map points out many areas of interest on Kiawah, such as places where the egrets typically roost (rookeries), to cool towers that overlook the marshes, to an old cemetary and neat bike and hiking trails.

Question: Where do we rent bikes?
Answer: Kiawah is a terrific place to bike - there are over 30 miles of flat, easy to traverse bike trails throughout the island. The trails wind all over the island. You may rent bikes from any of the local bike shops, or you may rent bikes from us. We provide bikes at the same price as the bike shops, however, we also provide fold-up aluminum beach chairs with the bikes at no additional cost. Our Bike Package includes two bikes and two beach chairs - this is $75 in addition to the cost of your accommodations. If you are traveling with a baby or infant - you may rent one of our pull-behind trailers (a Burley D'Lite). The trailer attaches to your bike and carries up to two tots ($50).

Question: How do I check into the villa?
Answer: Check-in is easy. We will email you complete directions to the villa - be sure to print and bring these directions with you when you come. Check-in is anytime after 4 PM. When you arrive at Kiawah we will have a pass waiting for you at the guard gate. Once through the gate, you drive directly to the villa. At the villa is a lockbox with your villa key inside. You simply press the 3-digit lockbox combination and use the key inside to gain access to the villa. Inside you'll find two keys on the kitchen table. You may arrive anytime after 4 PM - the guard house is open 24/7.

Question: Are linens and towels provided? What else do you provide?
Answer: All villas offer plenty of feather pillows, Egytian cotton bed linens, beach & bath towels - also TV/DVD's in every bedroom and living room, and a CD player that is always stocked with relaxing, romantic music. Along with complete touring information and personal touring recommendations, there is also a fully-stocked dvd library and plenty of books & games for kids and adults. We even provide a cooler for the beach! The villas are also completely furnished with a full-sized refrigerator, ice maker, dishwasher, coffeemaker, microwave, range, washer/dryer, pots & pans and all cooking and eating utensils. You'll find plenty of dishwashing soap, laundry detergent, toilet paper, etc.

Question: We will be traveling with children - can you recommend a good babysitter? Where do I rent baby equipment, such as high-chairs, cribs or bicycle pull-behinds?
Answer: We have located Kiawah's BEST babysitter! She is a young woman who LOVES kids and enjoys showing them all of the neat areas around Kiawah and Charleston. She loves to entertain children with trips to the Charleston Aquarium, and also to the Children's Museum in Charleston. She also likes to spend time in the villa with the children playing with the many games and toys that are provided in each of our villas. Information on the babysitter will be emailed to you once we receive your signed rental agreement and final payment. Let us know if you need baby equipment - we rent portable cribs (with mattress, sheet and blanket, $40/wk), Pack-and-Play Play Pens (with mattress, sheet and blanket, $40/wk), high chairs ($25/wk) and bicycle trailers (AKA "Burley's) - perfect for young tots ($50). Just let us know what you need and we'll have it set up and waiting for you at the villa when you arrive.

Question: Can you recommend a good personal chef that can prepare meals in our villa for my family?
Answer:Yes - we also have the name of an EXCELLENT personal chef who can prepare meals for you in your own villa. Information on the chef will be emailed to you once we receive your signed rental agreement and final payment.

Question: How do I find out information about Real Estate for Sale on Kiawah?
Answer: If you are interested in receiving a list of real estate for sale on Kiawah and/or an update on the Kiawah Real Estate Market, please feel free to call (843-343-7215) or email us). We can contact you or email you directly with this information.

Question: Can I arrange to have groceries delivered to my villa?
Answer: Yes - you can arrange to have Newton Farms (the local Kiawah grocery store) deliver groceries to your villa anytime after your arrival - of course, you must be in the villa when they arrive to deliver the groceries. To set up the order, simply fax your shopping list ($100 min. order) to (843) 243-0169 (Newton Farms). Be sure to post "Grocery Delivery List" at the top of the fax. Include your cell phone number, the date of the delivery, the time that they should deliver (anytime after your arrival, when you will be in the villa) and the address of the villa.

Question: Is there a fitness center available for me on Kiawah?
Answer: Yes - there is a fitness room in the Straw Market (West Beach, in amongst the shops). There is a $40/wk or $10/day charge to use the equipment.

Question: What is your cancellation policy?
Answer:

Cancellation Policy More than 6 weeks prior to arrival date: Cancellations received more than 6 weeks prior to arrival will receive a refund of all monies paid less 10% of the rental rate. Within 6 weeks of arrival date: There will be no refunds for cancellations received within 6 weeks of arrival date. However, if the property gets rebooked at the same rate, for the same dates, the Guest may request a refund of all monies paid less 15% of the rental rate. We recommend Vacation Insurance. TravelGuard insurance offers coverage for vacation and trip cancellation, travel interruptions and delays, emergency medical and health expenses, lost baggage and more. Travel Insurance is recommended since no refunds will be available for unforeseen circumstances such as illnesses, or Acts-of-God (such as mandatory hurricane evacuations).